Horrible customer service!!! I am trying to change bank account information to make a payment but keep getting the run around. I'm the person on the account, but the payments had been taken out of my Mom's account and she just passed away. Prudential will not allow me to simply update the account to take payments from. I'm trying to give them money but they are requiring a ridiculous amount of paperwork. This account has been open since I was a child, otherwise I would NEVER use them!
11 months ago
Prudential has a
1.3
average rating
from
283
reviews
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