0 stars from me too. I ordered quite a big amount of treats for my cat from Purely Pets Supplies and as I live abroad from UK the parcel already took some time to arrive in my country. But I never had any announcement from Purely Pets or DHL, Post Office in my country send email where they said there is a parcel coming but not any date or anything else on the email, so I waited and waited. Then I called our Post Office and they told me the parcel is going back to UK by then but too the parcel had incomplete electronic address information on it and they couldn't contact me about the parcel in anyway. I was in contact with Purely Pets and they started to accuse me of the mistake they had done! It took EU's ombudsman to negotiate the situation, and the result was I had to pay Purely Pets to get my money back from a parcel I never received!! I will never ever again order anything from them, that is sure!