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AR
Shocking behaviour for an insurance company. I rang Purely Pets to make sure I was covered for a scan my dog needed. I was told yes covered but when settlement came £700 short. I challenged them and they paid £100 as agreed the recorded telephone conversation I had was misleading. I’m still £600 short. They don’t want to know now and told me to contact ombudsman. STAY CLEAR OF THIS COMPANY
7 months ago
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Purely Pets has a 1.4 average rating from 210 reviews

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Alice, Customer Support

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