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Anonymous
They say claims take up to 4 weeks, it’s closer to 4 months! Unbelievably difficult to speak to someone, when you do they fob you off with excuses. We were over £3k out of pocket, eventually paid up but we had to really work and fight for it - it shouldn’t be like that. Wish I had read reviews before going with them, will not be renewing next year!
3 weeks ago
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Purely Pets has a 1.4 average rating from 196 reviews

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