Very poor experience. Order never arrived. Company refused to issue a refund claiming they delivered the order. They produced some sort of bogus "proof" of delivery dated THE SAME DAY i placed the order - how is this possible? The "proof" of del is also dated PRIOR to them messaging me that my order was delayed. As always, the scam crumbles under the weight of its own lies. Thankfully i only lost a small sum, I suspect this is how they operate: scamming customers on low value orders because they know it's not worth taking them to court over. I detest unethical companies such as this. I predict very bad karma for these scam artists. Company naturally refused a refund. I order a large amount of pet supplies and i'm grateful i only lost a small sum of money. I have now found a professional and ethical supplier for all my pet needs. Shame on these scammers.