Absolutely terrible. Halfway through my policy they threatened to cancel if I didn't send my previous NCB etc, said they had been trying to get in touch for 6 months when they hadn't!!! They then doubled my price for a second year insurance so when I cancelled they didn't add my previous 2 years no claims bonus to the year I had with them as they said they never received it. Only when I actually went through my sent items to prove them wrong they finally apologised. I have never met such con artists in my life. Put you on hold so you can't get your point across!!!