STAY WELL AWAY FROM THIS COMPANY! I purchased learner driver insurance for my son. My son's driving test was on 11th July, as he was using the insured vehicle for the test, I was advised by the test centre that I should check that the policy covers the test itself. I called Quick sure on the morning of the test, it took so long to get through I emailed them in the meantime to ask the question. When I eventually got an answer on the phone, to my shock was told that the policy does not cover the test itself ?! I was astounded as surely the whole point of learning to drive is to take a test at the end of it? As the test was that day, I had no choice but to purchase another policy with another provider, at an additional cost. Later that day Quick sure emailed me back to advise that the policy does in fact cover the test! I had purchased a policy I did not need. I wrote to Quick sure customer services to complain on 11th July, and I have not had any response. I spoke to them today about it, they completely passed the buck saying that that customer services at the time of my complaint not longer has the contract, and they have offered no resolution. I am now referring this to the Financial Ombudsman Service.