Absolute nightmare of a company! Impossible to speak to anyone on the phone, the phone system sends you round in circles which always ends up with 'do it online'! Email and they say they will "endeavour" to get back within 48 hours!!!! I had no confidence in them so decided to cancel my insurance after 4 days on the 'cooling off' clause. They charge for the days the car has been covered - understandable and expected - however the also charge £65 admin fee!!!!! What admin???? They didn't do anything!!!! They are proof of the saying 'if you pay peanuts you get monkies'! Pay the extra £20 or £30 and go with someone you know, it will save you in the long run - in my case £65! :(