Cancelled my insurance without reviewing documents that they requested. This company has hundreds of complaints against them for malpractise and dodgy ethics. They come up as one of the cheapest insurance companies on most of the compare websites, then you start receiving emails to upload all kinds of documents, V5C, Proof of SORN, proof of previous insurance, proof of tax, explanations for XYZ and you can't upload onto their platform as the platform doesn't work. They then ask you to send them via email and they don't respond. I paid 12 months upfront and they have just cancelled my van policy after 4 weeks.