Unfortunately these reviews had not been read prior to purchasing this company's van insurance. Having stated the approximate mileage that will be driven in the forthcoming year it was noted when checking the policy documents, without extending the basic common courtesy of a 'phone call or email this company had totally disregarded the figure quoted and had increased the mileage and obviously the premiums accordingly, something in all my years of driving have never experienced before. I absolutely detest my integrity being called into question. Furthermore, no other insurance company has ever asked for proof of ownership of any vehicle previously owned. All in all I'm now beginning to have very serious doubts about this company and its modus operandi. Hopefully, their services will not be called upon to resolve a claim in the forthcoming year.