I dont know why there is always a problem but never been able to log in to my credit card statement without getting error messages and doing it again and sometimes even three times. Today I tried to change my PIN and having got the ok I tried to log in only to get the error message. Changed it again and got the ok and then the error message. I have spent all morning trying to get into my statement and in the end, 40 minutes on the phone to no avail other than to find my 0% interest period ended last year so I have now got interest! Am going to pay the whole thing off now and cut the card up! Website sends you round and round in circles - not enough staff to deal with the issues the glitches on the App and website seem to suffer from.