Cant remember my username after a period of illness, the reset doesnt work, now account locked, trying to get through on phone lines is a nightmare, after 30 minutes of waiting they say they have to post out a security number before I am allowed to access my account. I ask them to email it or ask me as many security questions as possible they say, "this is not our procedure". This is totally ridiculous and I will close all my accounts as soon as I can. Awful service awful bank. Never again. Avoid - absolute nightmare.
2 years ago
Sainsburys Bank has a
1.8
average rating
from
380
reviews
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