I was due to go on holiday abroad on Sunday afternoon. That morning they stopped my card . They did not notify me. I have since found out they suspected a fraudulent use . It was sheer luck that I found out about the stop when I tried to purchase a last minute item . Had I not done so , I would have found myself abroad without access to my card and without any way of paying for my holiday . I made a complaint on my return. It was rejected as they said they had gone through the proper process . All they have subsequently said is they will send a new card but that it will take over a week . Avoid this card provider.