Another big company advertising their unadulterated twattery. 1) My bank card has changed so they can't take payment for renewal and email me so I can update details. 2) Try logging in to update details but can't remember password so click "forgotten password" to reset. The retarded system says it doesn't recognise my email (the same one they used to contact me!) 3) Try phoning but the line goes dead after some minutes of going through the endless options to try to speak to someone. I repeat this process 3 times to no avail. 4) No email address is offered anywhere by which I might contact them directly. 5) I have no way of contacting these cretins and I shall now have to go and purchase my home insurance elsewhere. Well done Sainsburys! Microsoft is the same and no doubt many more.