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Anonymous
Numerous calls to call centre end up in black hole and being disconnected despite pressing the correct keys to get through to the right department. Ended up pressing no keys and it eventually directs calls to the call centre, only to get a message there is a 20 minute wait. This estimate needs to be doubled. I am so disgusted I have now closed my credit card account and savings account with them. Thank goodness I don’t have a current account with them. I expect better from Sainsburys.
6 years ago
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Sainsburys Bank has a 1.8 average rating from 377 reviews

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Alice, Customer Support

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