I recently ordered some wine via Sainsburys online store. This was under an offer which because of a hiccup which was no fault of either party, thye couldnt deliver before the end of the offer. Sainsburys offered to redeliver the following day - but then charged the full price for this delivery, rather than the offer price of the original contract. The wine they delivered then did not match the invoice they charged on being several bottles short and having mixed boxes of wines so it was difficult to count the order accurately. I have contacted them several times by email and telephone but have failed to get a reply from either the online delivery complaints department or the store complaints department. The order is being returned!