I have a savings account with sainsburys bank and they will not let me take out my own money online. Then when requesting over the phone, I have to go through 30minute security. Then i want to transfer it to my current account and there system is so dated, it says sorry cannot transfer it to your account. It is a dated and old system and it is pathetic. No where does it state that you do not get statements, nor that you have to transfer the money into a current account. They have essentially held my own money ransom, and not allowing me to transfer it into the account of my choice. They say if they money wasn't paid in by the same account they cannot allow you to take it out into another one. It is pathetic how my money is being held at ransom. Many people switch current accounts and i mentioned this to them and they cannot help. I work in finance and this is a dinosaur system and I will not be ever going to sainsburys bank nor will I recommend it to anybody.