awful insurers AVOID at all costs, happy to double your premium over five years but could not assist when it came to paying out for repairs on my vehicle- fire in my vehicle(-electrical defect, manufacturing) left me to run around, paying out for my own reports, they will do anything to avoid paying out... !! surely fully comp should be hassle free? ended up spending £1200 of my own money!! hire car, reports, towing, solicitors & so forth.... useless claims handling & really poorly run customer services...... they are only interested when it comes to getting their money for the year.... dismal........