Absolutely rubbish, worst policy I have ever taken out. No reasons given to why I had to have a black box installed on my car when I had been driving over 2 years? only used them as another company quoted me a ridiculous price for my renewal and was the cheapest I could find.. just goes to show you get what you pay for! I was promised a reduced rate on my premium each month if good driving was shown, never once in the red or yellow I scored green every single month with an average of 90% and had no reduction! When it came to renewal I said no and without any hesitation the "customer service" team instantly voided it off with no questions asked... DO NOT USE.