Login
Start Free Trial Are you a business?? Click Here
Anonymous
I had trouble with them for approximately 6 months regarding my direct debit payments, I frequently asked for the payments to be taken on certain dates but to no avail. A payment was rejected so I called them and was told not to worry until they had attempted to take the payment again. A week or so later I checked my bank and the payment had been taken. Today I received a text message from Sheila's Wheels saying that my policy had been cancelled 4 DAYS AGO!! And had waited 4 days to inform me!! -I had been driving my car around on those days with no clue that it wasn't insured. When I rang them to ask what was going on, they told me that the payment that had been made was from this month and not last month. I was sent a letter so say that a payment had rejected, NOWHERE on that letter does it state when the payment was from, just that it hadnt been received. So I checked my account, saw that a payment had been made and thought no more of it. Other than one very unclear letter, I was not contacted by shielas wheels AT ALL to discuss the matter! No additional letters were sent, no phone calls made -nothing. Just a vague text telling me my policy was cancelled 4 days ago. I have been very compliant with Sheila's wheels regarding the payments, I have been very patient when they have attempted to take payments weeks later than requested. I have communicated with them over that last 5 or 6 months that this problem has been going on and suddenly my policy was just cancelled with no warning. Having tried to discuss the problem with them earlier I have since chosen a different car insurance company. I wouldn't recommend Sheila's wheels to anyone.
7 years ago
Read Sheilas’ Wheels Reviews
Sheilas’ Wheels has a 3.4 average rating from 1,008 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial