I insured my current car with Sheila's wheels in April, after my old Volvo was declared unfit and too expensive to repair. I bought a jag and insured that with them and got confirmation of a policy number. The insurance was through a comparison site. Recently I noticed that instead of one payment a month, they were taking two. So decided to ring them today to find out what was going on. They insisted I had two policies with them. Yet I only received one policy number. I had had a renewal quote from the comparison site and they insisted that the other policy was using my husband's email address. Why on earth would I use two different email addresses. My husband checked and he has never received any emails from this company. They cancelled the first insurance for the Volvo today - so very gracious of them, which has had no MOT since May, and has not been in my possession since April and is currently SORN. I did not SORN it. They now insist that in order to get my £296.40 back I have to contact the DVLA to prove that the vehicle was not in my possession! I told them if they went on the DVLA site ( Not a hard thing to do!), they could see for themselves that the car had not been MOT'd since it expried in May, and had been SORN. Seeing as esure now own Sheila's Wheels. I will never deal with these idiots again and will be contacting my ombudsman.