I have been with Sheilas Wheels for many years and never made a claim, I changed my car and the renewal quote was far too high, so I shopped around and found another company saving £300. I cancelled the policy in November which was due for renewal 2nd December. Whilst checking through my credit card statements I realised sheilas wheels had taken out the full £644 from my account, I phoned today after waiting to get through for 5 mins and been charged for call, the person first said I did not cancel then said oh yes its our mistake he was abrupt and difficult to understand, i was very annoyed that they had done this, and was told there will be no compensation, just £10 for the call !!