Terrible. They didn't listen when i was involved in a accident and I was blamed. When I had explained the situation. It was clearly the other driver. Then when I tried to speak talkto them after they would not help. Even though they said they were going to go through the call that was made. I was not given the cursity car. As they said they had 72 hours. And then they wrote the car off. I wasn't asked if I wanted the car back. I wasn't told I could dispute the pay out. The communication was terrible. Then after the huge exspence of sorting out a new car and insuring it I discovered they didn't add road side assistance. I think this company is appalling and when the policy runs out I will not be using them again.