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Anonymous
Was contacted by eSure - no mention that this is the parent company of Sheila’s Wheels so since we have never had insurance with eSure we assumed at first that it was a phishing email until looking into it further. ESure Cancelled my partner’s motor policy with SW at 3hrs notice (when we were supposed to be driving to the Highlands of Scotland that night for her grandmother’s birthday) claiming some spurious nonsense about us inputting data multiple times when quoted to try and get a cheaper price by changing info. Absolute rubbish as we did it through Confused.com based on saved info. Called them and have never been met with such an arrogant and patronising call handler in all my life. Beyond a joke. No apology or explanation offered and said it was too late for them to stop the cancellation. Now my partner has to declare that she has had a policy cancelled and this has put her premium up considerably and limited her choice of insurer. Avoid this company like the plague.
5 years ago
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Sheilas’ Wheels has a 3.4 average rating from 1,007 reviews

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