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Anonymous
On my application to Sheilas' Wheels/Esure I declared I had a medical condition and that the DVLA was aware with no restrictions on my driving - like I've always done in the past with other car insurers. I received my policy schedule that stated I didn't have any medical condition, which was factually incorrect and not something I'd declared. I told Sheilas' Wheels/Esure that there was a mistake on the policy schedule they should correct. I then received a letter advising me to call them - they wanted to know what my medical condition was as this was new information that hadn't been declared (it wasn't new, I had declared it on my application - DVLA aware with no restrictions). On the phone I was told that I needed to tell them what my medical condition was, I refused as I had been honest with them in my application, they had then sent me a factually incorrect policy schedule and no more needed to be said. They told me if I didn't tell them the exact medical condition, they'd have to cancel my insurance. If I'd have my insurance cancelled once, I knew it'd affect me forever whenever I had to take out insurance in future, raising my premium, so I had no choice but to tell them I had a mental health condition (anxiety/depression). They told me it wouldn't affect my insurance premium in future, all lies of course. I have been pressured into declaring something that does not affect my driving and does not make me any more of a risk. If anything, I'm a more careful driver and avoid taking risks. I feel I've paid a penalty for being honest and now they and other insurers see me as a risk whenever taking out insurance, though they may tell you otherwise. Avoid Esure/Sheilas' Wheels...
5 years ago
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Sheilas’ Wheels has a 3.4 average rating from 1,007 reviews

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