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Marcus from Woodhouse
Signed up for Sheila’s wheels with auto renewal to make things easier. Next year needed to change the credit card details can't be done online so must phone. When you finally get through to the customer services you are told you must be transferred to the accounts Department to change the credit card details. Then after further 20 minutes on hold it turned out I was at renewals. If they changed the credit card details they would have to do it from today and not from the expiry date a month later. I've now switched to Aviva who were £40 cheaper. Beyond belief that a company cannot allow you to change the credit card details online. They won't be seeing me again
4 years ago
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Sheilas’ Wheels has a 3.4 average rating from 1,007 reviews

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Alice, Customer Support

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