Terrible customer service. Quoted treble for renewal price as they said I had hit a cyclist yet that never occurred! Tried to sort it out however their underwriters wouldn't budge despite the 'claim' ever existing! Had reported a road rage incident to them where I was wrongly accused of something and reported it to cover myself. Never again will I be so honest!!! The report was obviously taken down incorrectly which has now affected my ncd for another insurer. Still banging my head against a brick wall as this remains open on my file until 6 months is up as someone could claim against me!!!!! Avoid at all costs.