I was using a compare site that already had my details stored. As there was a discrepancy unknown to me at the time, I have been asked to pay an additional £187.36!!!! This was due to my name driver who had a very minor claim on their own insurance and own vehicle and nothing to do with me!!! I was told very rudely by the CS advisor (if that is what you call customer service) that the error is my fault and have to pay it. I asked for the name driver to be removed as they don't even drive the car (only put her down in case of an emergency) and was told my insurance would go up and an additional payment would need to charged for the amendment. I will taking this matter further and will certainly be telling people to never use Surething at all cost!!!!