Went online to check price from current car to new car, by mistake clicked submit, tried to call as price difference was £300 + £15 broker charge couldn't get through as they were closed as it was weekend, when I did get through was advised as I clicked submit not there fault and couldn't revert back so my dd went from £40 Pr month to £65 Pr month, very unhelpful when called, ended up coming off the phone with 3rd party policy at £50 all for being human and pressing a button by mistake to put icing on the cake as there price was so expensive compared to other companies THEY left me with no choice but to get insured with another company so to cancel the policy they charged me £60 + £28 thanks to there cancellation charges. Watch out as they will wash there hands by saying they are only the broker and its the underwriters that charge it. Oh also to note I had been with them for 2yrs.