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Anonymous
Absolutely shocking !! after I sold my car at end of my policy date was then told I owed £130!! It’s taken me over 3 months to try and sort after they wanted proof I had sold car to be told I owed £18 which I have tried to pay but been kept on hold for over 30 mins the past 3 days to then go onto live chat to hope I could simply sort but was told I needed to speak to an advisor so asked if I could be called back which was told would do ASAP was then asked the best number to contact so I told them my home number as I don’t get a good signal on my mobile. For them then ring me on my mobile!!!! So tried ringing again and on hold a further 20mins to then be told 4th in the que!!! Absolutely shocking customer service complete rip off Avoid this company!!!!!
5 years ago
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Sure Thing has a 3.5 average rating from 553 reviews

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