Had fully comp with break down cover included. Driving home winter dark and cold rear window suddenly explodes. Glass all over dog in boot and toddler in back of car. Called break down as included on cover refused to assist. Would not cover glass.2 hours sat on side of road begging for help woman child and dog. Had 24 hour glass cover but they could not validate my claim even though I had paperwork as sure thing had closed for evening! Had to drive home or pay extra £100 for the company I had already paid break down cover too . Drove home with half a rear window!!! Cancelled policy never ever use this company. Horrendous horrific dangerous situation to put me in.