AVOID. Took out a policy online and rang the call centre to cancel within 30 minutes as found multi-car policy cheaper elsewhere. Was stung for a £30 cancellation charge even though no admin can possibly have been done between me setting up the policy and cancelling. Terms and conditions state a 'cancellation charge' but does not outline how much so £30 appears to be an abitrary figure. Unhelpful call centre man (Craig) told me I'd clicked 'yes' to agree to the terms and conditions so was therefore at their mercy. They are cheap for good reason! Dread to think what they'd be like if you needed to make a claim.