Just received my car insurance renewal for 390 pounds of days last year you paid 362, I phoned them and said I only paid 182 last year not 362 so why such a big increase. Guy on phone said that I had changed car twice in year I said I did it online and this doesn't incite any costs except small increase for better car, he said because I had made changes online it affect renewal price which is why it's gone up 210 pounds. This is rubbish just making excuses cause he couldn't be bothered to check correctly, ended up renewing with AS for 255 pound for sale cover.