This company need reporting to the ombudsman, they are criminals hiding behind a Ltd company! I will be reporting them to "Watch Dog" There actions disgust me on every level. The are reluctant to talk to the parents regarding matters and cancel policies of young drivers using second class post!! Even though the policy had been paid IN FULL! Do not use the services of this company if you value your time, and your child's driving license! The Directors of this company should be brought before the courts! Shameful, disgusting and embarrassing way to run a company!