Bought this policy. Arranged an appointment to have box fitted. It was cancelled, arranged a second appointment and the girl didnt process it properly so got a phone call that afternoon saying i only had four days to arrange appointment. Remade the appointment for a day before the fourteen day timescale ran out, only to have them cancel that appointment. No way of getting the box fitted in the time scale so I have apparently broken the terms so they will have to see if the underwriter will extend for me. All obviously my fault despite having made two attempts to get it fitted and dont even get me started on the ridiculous amount of documents that they require from you.