I insured my car with this company for three years. Not once had a reduction in cost, fitted a smart box tracker to my near new car purchased last year and damaged the fuse board on the car beyond repair. Left me with no heating in the middle of winter, unable to drive car and a £2000 bill from the garage to fix all of the damage caused by the engineer sent to fit the box by the co-operative. Nothing done to rectify this and constantly contradicted and questioned on information i was given by the garage, then refused to speak to them full stop. Ended the saga with a condescending phone call from the rudest woman i have ever encountered telling me that despite the thousands of pounds that i paid them in the past to ensure with them "there is nothing further we can do and you will just have to deal with the cost yourself as it is not our problem" DO NOT INSURE WITH THE CO-OPERATIVE!!