I can't even begin to explain how useless and unprofessional this company is. All they do is rip you off and take your money. They never gave me any warning that I'd exceeded my miles on my black box and cancelled my insurance, which then meant that I had to pay a fee off £400 for leaving the company and didn't get my years no claims. When I confronted them there was no appology given but the money was back in my account. The worst part of it is I've got to stay with them for one more month to get my years no claims and I've had to pay £100 for 1000 more miles which I won't use. Absolutely appalled at the fact that the company think this is acceptable.