Total cowboys. Do not buy from these people. Took out a policy via compare the market and was told that no claims couldn’t be used from my other bike and would increase policy by over £120, they also weren't up to speed on DVLA protocols for my licence category and were trying to tell me I had to have a valid CBT despite having a licence but then checks and confirmed I was right. Re-ran quotes on CTM and came out over £100 less than their quote so told them wanted to cancel within cooling off period at which point they advise I’ll only receive a partial refund of around £70 and they can’t match the new CTM quote with no claims added. Left in a situation where I’ve no choice to pay the extra and be insured through them. Will never use them again, be warned before you make the same mistake.