after speaking to zenith about a delay from the DVLA sending my licence back, they agreed a 10 day extension to submit my licence as the share your licence details provided by the DVLA was not adequate even though it shows all your details and more. I sent through an old photo of my licence within this extension period to an email copied and pasted from their website to which they did not receive apparently. rather than phoning or contacting me knowing there were pending issues my policy was canceled along with £36.50 extra tools cover they charged £70 cancellation fee £30 extra fees and £47.90 for time insured. all because of their inadequate customer services and email contact. upon offering me a new policy it has gone from £456.40 up to £540 plus i have to pay the £36.50 for tools cover but nice of them to wave the cancellation fee. absolute jokers not helpful at all and every person i spoke too had different rules for the issues. highly highly recommend you do not insure through zenith!!!!