Awful company. Chose to pay my insurance monthly and the company took 2 payments out of my bank account on separate occasions without my permission half way through the month when i had already paid. Then they charged me a £25 late payment fee for the payment they were never supposed to take! Awful customer service every time i've phoned them to try and get a refund for both of these payments they took. Then when i want to leave the company, they try to charge me £80 leaving fee! Such a bad company, I would recommend staying away from them! Luckily i never had any larger problems or claims i had to get their help with, I doubt they would've been any more helpful.