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Mary
Do not insure with Zenith!! So I had to up my mileage on my insurance due to job changes which put my current insurance up to £136 per month. I got quotes on compare the market and Zenith quoted £88, I cancelled my current insurance and took a new one out with them. I had a letter requesting me to send a picture of mine and my Dads driving license so I called to check this is correct and sent the pictures via email. Friday 24.02.2017 I had a letter dated 17.02.2017 saying my insurance was being cancelled at 23:59 on 27.02.2017! I called them today 25.02.2017 to be told they didn't receive my email and they can't stop my insurance being cancelled. I googled issuers with Zenith and there's so many complaints about them & they're actually 1 star out of 5-10 on numerous sites. Cancellation of an insurance policy from the provider goes against you when you take out another policy but thankfully the lady in Admiral spoke to her manager and he said not to put it against me. Their words 'Zenith are known for this, especially with under 25's or 'risky' drivers!' Says it all! Don't bother getting insurance with them. Pay that little bit more for a decent, trustworthy company!! This has now cost me £178 in cancellation fees and the fact Zenith refuse to refund me my deposit!
7 years ago
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Zenith Insurance has a 2.4 average rating from 261 reviews

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