I ordered face masks back in May and never received them. For the past 5 months I have had an ongoing online conversation with their support center. They give me the same information over and over. Wait or do the same things over and over with no results. My requests for a refund are n=met with wait, we are contacting the seller. Its been 5 months. Do not use this company. They do stand behind what they sell and they will not help you resolve problems. They also won't give you any information to call or write to higher ups in the company. Just the same robotic replies from customer service