I ordered this on 16 October, finally it arrived 14 December - 8 weeks - and it doesn't work! the Android app did once show the drone camera (so I succeeded in making the connection) but the drone does not respond to any motor commands at all So I asked "please advise how you can fix this terrible experience".. I made a video as asked but they only allow 10mb upload so it can only be a few seconds long - so I extracted the relevant pictures and explained all that I had done - a video showing flashing lights, a wifi link and no other response via the app would not tell you any more! "Alice" doesn't try to solve the problem, just raises barriers to resolution