Unbelievably poor customer service and the longest shipping times I have ever experienced...and getting longer since my order still has not arrived and it has been 6 weeks! When I contact them they offer no resolution even though the tracking still shows the order is in China at this time. Asked to cancel order since it has not left and the only response is "please wait 2 more weeks and then contact us an we will offer you a solution". How about you just cancel the order that has not shipped yet and refund the money that you took immediately upon my ordering?