Con artists. Gecko deliberately inflate their offer prices to entice you to send your phone. My phone which fitted the description of a ‘good’ phone was recategorised as ‘poor’. A ‘technician’ stated that it ‘rainbowed’ between screen and LCD; what utter tosh. Consequently, I was offered two thirds the original offer price. I duly took, because let’s face it, all these mobile recycling companies are out to turn a profit and are no doubt equally dishonest. Lesson learnt; sell privately in future. Lastly, why isn’t any photo graphic evidence given with regards to the survey they carry out????