Really bad experience. DO NOT SELL YOUR PHONE WITH THIS COMPANY. Originally quoted £255 for my iPhone 11. Great condition, always been in a case with a screen protector. After chasing up my phone after 2 weeks as it was lost in their warehouse, they emailed me stating my phone was in very poor condition and I would only receive £133. After asking for proof of this they sent me pictures of a phone, it had new scratches all of over it, even chips on the edge of the screen!!!! After arguing against this for weeks they have gone ahead and just sent me the £133. I’m not sure what’s happened to my phone or if it is even my phone but they have either done this on purpose to pay me less or they have not taken care of it whilst it was lost. Really really unhappy with this service and will not be sending any futures mobiles to them.