When I purchased the Oven Gloves they said if they failed you get your money back as the gloves had a lifetime warranty on them, now they have renaged on that saying their products only last 12 months when One of the gloves failed after 3 and half years burning one of my hands luckily my hand has healed now but even after Contacting them via their Facebook page via messenger showing what their oven gloves did to my hand no response whatsoever and now if you check their website all mention of the lifetime warranty has been removed so there is no GeekHom Moneyback guarantee if their products fail its a giant con and Amazon seems to be complicit with it as they were no ruddy help getting my money back.