Doggyplan will sign you up for a small fee, then charge you $129.99 six months later (lost after you've forgotten because you don't use the software because it didn't provide any real value in your dog training) They will then refuse a refund UNLESS you complained in the first 30 days. But if you are hoping it works, you probably wouldn't complain right away. Amazing concept to try and get people interested in a substandard product and then hope they forget to cancel. Rough times out there - companies have to work hard to keep unearned and undeserved revenue. Good work DoggyPlan. I hope the kept money is worth your integrity.