If you haven't had the pleasure of using this fabulous company you're definitely missing out, I decided to try them and have never looked back, nothing is too much to them and I've been far from straight forward, I decided to subscribe so I didn't have to worry about getting my GSDs favourite food but she goes through bought of eating well and then not so good, I didn't want to get her food and be short of space to store it so I dropped a message to have it delayed and they delayed it , I've also changed from adult to senior and they told me if I had any probs just to let them know and they would change it back but everything seems fine. I would highly recommended these fabulous guys , and with the personal touch note with each order it makes us feel special