I have bought several iphones from GetTech over the years and bought another on the 8th November for my wife's birthday. I was told the phone would be delivered by Thursday or Friday, the email states 2/3 days. On Friday i rang GetTech when there was no sign of the phone to be informed that it would not be dispatched until that day and would not be delivered until Monday, that DPD would not deliver on a Saturday or i could not go to their base to collect. By coincidence i met a DPD driver doing a delivery at lunchtime Friday and he had my phone for me. There appears to be no contact between sales and dispatch in GetTech and i was given the wrong information completely on that Friday. i was going to buy a phone from another shop when i made my inquiry from the DPD driver. i have dealt with GetTech on several occasions over the years and found them to be good and the phones reliable but i received very poor customer service on this occasion.
3 years ago
GetTech has a
4.8
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